Pep Boys Watch Out

On November 15, 2005, in Crime, by Jody Ewing

Sometimes I have to wonder how eBay possibly manages to stay afloat with all the “spoof” messages (which, in my opinion, is way too soft a euphemism for what these criminals are really doing) flying around out in cyberspace. Now they’ve pulled Pep Boys into their little phishing scheme. (Okay, so to some of you, this is nothing new, but it’s the first I’ve received where they targeted Pep Boys.)

What I’d like to know is — with all eBay’s power and money, why is it so difficult for them to stop these people? Why aren’t we seeing headlines in the papers about crooks finally being prosecuted for phishing on eBay? I have yet to see a single one. Or perhaps I’m just reading the wrong papers.

But just for the heck of it, I thought I’d enclose the latest I received today. And I’m insulted, I tell you, because they didn’t even address me by my eBay userid. (Maybe because I’ve used eBay only once or twice in the entire last year, and it certainly wasn’t to sell a Pep Boys gift certificate!) Excuse me, but I think I could be a bit more imaginative than that. After all, I am a writer.

And, for those of you out there in cyberspace who are far more computer saavy than me when it comes to those very long e-mail headers, I’ve even included their information. (Though I’m betting no one can track it.) Anyone want to give it a try? I wish I could say there’s a reward involved, but as a lowly writer, all I can do in return is make you a Hero on my blog. :-)

Here’s the info:

Subject: TKO NOTICE: eBay Safe Harbour Section 9 – Fraud Complaint
Date: November 15, 2005 9:10:33 AM CST
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Dear Member ,

For the User Agreement, Section 9, we may immediately issue a warning, temporarily suspend, indefinitely suspend or terminate your membership and refuse to provide our services to you if we believe that your actions may cause financial loss or legal liability for you, our users or us. We may also take these actions if we are unable to verify or authenticate any information you provide to us.

A complaint has been filed against you in the Fraud Reporting Form at eBay.

Complaint Tracking Number: 2000604522
Item #: 2996804910
Winning Bid: $469.00
Payment Method: PAYPAL
Date Complaint Filed: Nov-11-05 11:49:48 PDT
Nature of Complaint:
I sent a payment but never received any merchandise.
Text of Complaint: I won an auction for a $469 Pep Boys Gift Certificate. It was a certificate number which you
entered after ordering online. We were told by Pep Boys, that the certificate number was stolen and not valid.

In the next 3 days, please visit the Fraud Reporting Form to resolve this complaint with caseylynncarroll. If you do not do so, casualness will receive information about the appropriate agencies to contact and/or to file charges against you. Moreover, if these agencies determine that you have committed fraud, will suspend your membership privileges.

If you are not aware of this item being sold on your account, Please goto the link below and reactivate your account status:

If you received this notice and you are not the authorized service holder, please be aware that it is in violation of our policy to represent oneself as another user. Such action may also be in violation of local, national, and/or international law. is committed to assist law enforcement with any inquiries related to attempts to misappropriate personal information with the intent to commit fraud or theft. Information will be provided at the request of law enforcement agencies to ensure that perpetrators are prosecuted to the fullest extent of the law.

Thanks for your patience as we work together to protect your service.

Regards, Customer Support Center.

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